Frequently Asked Questions
Below you'll find a list of frequently asked questions. Click on them individually to jump directly to the answer... or you can read them in order by scrolling down the page.
Table of Contents:
- Where Can I Get Copies of Your Books?
- Why Donations?
- How Do I Download Your Book?
- Can I Get a Virus From Downloading Your Book?
- How Long Does It Take To Download a Book?
- What Happened To The Feedback email Address?
- What Happened To The Book More Good News?
- What Is PayPal?
- Do I Need a PayPal Account?
- Is PayPal Safe?
- What If I Don't Have a Credit Card?
- How Much Does PayPal Cost?
- What If I've Forgotten My PayPal Password?
- Can We email Pages From The Website To Our Friends?
- What's The Best Way To Tell Someone About This Site?
- Frequently Asked Questions About Neck Pain
- Frequently Asked Questions About Sciatica
1. Where Can I Get Copies of Your Books?
All three of my books: Rebuild Your Back, Second Edition... Rebuild Your Neck... and The Pain Relief Manual are currently being offered as free thank-you gifts when you make a donation to help support this website. Read More...
2. Why Donations?
I decided to run this site on a donation basis because it just seemed like the right thing to do. And even though the past four years have been a struggle, I still feel it's better than the alternative, which would be plastering a bunch of annoying ads all over the place.
3. How Do I Download Your Book?
After your donation is complete, PayPal may show you a page which contains a "continue" button or similar link back to my site. You must click this button in order to continue on to my "Thank You" page.
On my Thank You page you will find a blue "download" link to the book you've chosen. Just click on that link and the book will download and display on your computer where you can save it, read it or print it out to read later.
4. Can I Get a Virus From Downloading Your Book?
No, a virus is a software program usually delivered to your computer via an email attachment. My books are text files not programs and are, therefore, perfectly safe.
Let me give you an example.
Every time you view a page on the internet you are, in fact, downloading that page to your computer. Those pages - including the one you are viewing right now - are nothing more than small text files that you download and read on your machine.
My books are simply very large text files containing hundreds of pages that you can download and save all at once to view later at your convenience.
5. How Long Does It Take To Download The Book?
It only takes a couple of minutes to download one of the books... even on a slow dial-up connection. It's comparable to opening a very graphics-intensive web page.
Note: You may see a blank screen for a minute or two while the book is downloading. This is normal, so please be patient. After the download completes, the book will be automatically displayed on your monitor - complete with full color cover - where you can read it, save it or print it out just like you would any other document.
6. What Happened To The Feedback email Address?
I discontinued the Feedback email address since we now have the forum to take its place. I just could no longer keep up with all the correspondence and still find time to write new material for the website. I apologize for any inconvenience.
Once you try it, I think you'll agree that the forum is a much better system.
7. What Happened To The Book, More Good News?
The book More Good News is currently out-of-print and is no longer available. It has been replaced by the newer publications.
8. What is PayPal?
PayPal is the most widely used method for transferring funds on the internet. They're owned by the world famous ebay auction website and they currently have over 71 million accounts worldwide.
PayPal is not a bank, however, they are regulated by the Federal Trade Commission and insured by the FDIC. They have been in business since 1999.
9. Do I Need a PayPal Account?
No, not anymore... You can now make a donation to this site without having to open a PayPal account of your own.
10. Is PayPal Safe?
Safety is the main reason I use PayPal... and I'm sure it's the main reason they've grown to over 71 million users worldwide. As I mentioned above, PayPal is owned by the ebay auction website, which means that your donation will be protected by state-of-the-art security and encryption.
11. What if I Don't Have a Credit Card?
That's okay, you don't have to use a credit card with PayPal. You can use a checking account if you prefer. This option does require you to set up an account with them but it's free and it doesn't take very long.
12. How Much Does PayPal Cost?
Sending money via PayPal is free. However, they do charge me a fee for processing your donation so please keep that in mind when deciding how much you want to give.
13. What If I've Forgotten My PayPal Password?
That's okay. On the PayPal donations page there is a link you can click if you've forgotten your password. PayPal will email you instructions on how to reset your password.
14. Can We email Pages From The Website To Our Friends?
Yes, but we all know how annoying it is to receive spam or other unwanted emails and I would hate to have anything associated with this site mistaken for that kind of material.
If you feel you must share something you've just read with your friends, please be sure that the person you are sending the email to definitely wants to receive that information. Otherwise, your good intentions may have just the opposite effect of what you desire.
15. What's The Best Way To Tell Someone About This Site?
I think you'll find that the best way to let others know about this site - whether online or in person - is to simply mention that you found a website on the internet that you like called RebuildYourBack.com and just leave it at that.
If they're interested, they'll ask you more about it or visit the site on their own. Believe me, that great article you're just dying to have them read will more likely get read... and more likely have a positive impact... if they discover it for themselves. Trust me. It's just human nature.
Last Updated: April 13, 2007